[must-gather ] OUT 2026-02-26T09:00:46.787269833Z Using must-gather plug-in image: quay.io/openstack-k8s-operators/openstack-must-gather:latest When opening a support case, bugzilla, or issue please include the following summary data along with any other requested information: ClusterID: e54ec454-ae40-4e04-a25c-9b1269058af1 ClientVersion: 4.18.1 ClusterVersion: Stable at "4.18.1" ClusterOperators: clusteroperator/cloud-credential is missing clusteroperator/cluster-autoscaler is missing clusteroperator/insights is missing clusteroperator/monitoring is missing clusteroperator/storage is missing [must-gather ] OUT 2026-02-26T09:00:46.843414008Z namespace/openshift-must-gather-p2sjk created [must-gather ] OUT 2026-02-26T09:00:46.858513956Z clusterrolebinding.rbac.authorization.k8s.io/must-gather-kmrxx created [must-gather ] OUT 2026-02-26T09:00:46.921884471Z pod for plug-in image quay.io/openstack-k8s-operators/openstack-must-gather:latest created [must-gather-cb9l6] OUT 2026-02-26T09:03:48.665141448Z waiting for gather to complete [must-gather-cb9l6] OUT 2026-02-26T09:03:48.672606046Z downloading gather output [must-gather-cb9l6] OUT 2026-02-26T09:03:48.990721958Z receiving incremental file list [must-gather-cb9l6] OUT 2026-02-26T09:03:49.006981761Z ./ [must-gather-cb9l6] OUT 2026-02-26T09:03:49.007185946Z must-gather.tar.xz [must-gather-cb9l6] OUT 2026-02-26T09:03:49.202589329Z packagemanifests [must-gather-cb9l6] OUT 2026-02-26T09:03:50.357722266Z run.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.357816119Z version [must-gather-cb9l6] OUT 2026-02-26T09:03:50.357877851Z crd/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.357951953Z csv/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.357989064Z ctlplane/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.358122828Z ctlplane/endpoints [must-gather-cb9l6] OUT 2026-02-26T09:03:50.358233521Z ctlplane/services [must-gather-cb9l6] OUT 2026-02-26T09:03:50.358305803Z ctlplane/ovn/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.358339174Z ctlplane/rabbitmq/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.358365005Z dbs/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.358392606Z namespaces/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.358420396Z namespaces/openshift-machine-api/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.358509669Z namespaces/openshift-machine-api/all_resources.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.358651183Z namespaces/openshift-machine-api/events.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.358855848Z namespaces/openshift-machine-api/nad.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.358946001Z namespaces/openshift-machine-api/pvc.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359016333Z namespaces/openshift-machine-api/buildconfig/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359070724Z namespaces/openshift-machine-api/cert/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359103235Z namespaces/openshift-machine-api/certificaterequests/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359127756Z namespaces/openshift-machine-api/configmaps/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359148846Z namespaces/openshift-machine-api/cronjobs/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359172907Z namespaces/openshift-machine-api/daemonset/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359199687Z namespaces/openshift-machine-api/deployments/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.35928108Z namespaces/openshift-machine-api/deployments/control-plane-machine-set-operator.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359422054Z namespaces/openshift-machine-api/deployments/machine-api-operator.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359507307Z namespaces/openshift-machine-api/imagestream/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359533038Z namespaces/openshift-machine-api/installplans/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359558918Z namespaces/openshift-machine-api/issuer/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359580529Z namespaces/openshift-machine-api/jobs/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359600749Z namespaces/openshift-machine-api/poddisruptionbudgets/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.35962293Z namespaces/openshift-machine-api/pods/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359653761Z namespaces/openshift-machine-api/pods/control-plane-machine-set-operator-78cbb6b69f-tbh9v/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359735323Z namespaces/openshift-machine-api/pods/control-plane-machine-set-operator-78cbb6b69f-tbh9v/control-plane-machine-set-operator-78cbb6b69f-tbh9v-describe [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359839146Z namespaces/openshift-machine-api/pods/control-plane-machine-set-operator-78cbb6b69f-tbh9v/logs/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.359900447Z namespaces/openshift-machine-api/pods/control-plane-machine-set-operator-78cbb6b69f-tbh9v/logs/control-plane-machine-set-operator-previous.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.360311159Z namespaces/openshift-machine-api/pods/control-plane-machine-set-operator-78cbb6b69f-tbh9v/logs/control-plane-machine-set-operator.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.360424572Z namespaces/openshift-machine-api/pods/machine-api-operator-5694c8668f-2dgn2/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.360504814Z namespaces/openshift-machine-api/pods/machine-api-operator-5694c8668f-2dgn2/machine-api-operator-5694c8668f-2dgn2-describe [must-gather-cb9l6] OUT 2026-02-26T09:03:50.360594196Z namespaces/openshift-machine-api/pods/machine-api-operator-5694c8668f-2dgn2/logs/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.360661668Z namespaces/openshift-machine-api/pods/machine-api-operator-5694c8668f-2dgn2/logs/kube-rbac-proxy.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.360764641Z namespaces/openshift-machine-api/pods/machine-api-operator-5694c8668f-2dgn2/logs/machine-api-operator.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.360893515Z namespaces/openshift-machine-api/replicaset/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.360995898Z namespaces/openshift-machine-api/replicaset/control-plane-machine-set-operator-78cbb6b69f.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.361183663Z namespaces/openshift-machine-api/replicaset/machine-api-operator-5694c8668f.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.361273856Z namespaces/openshift-machine-api/routes/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.361304487Z namespaces/openshift-machine-api/services/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.361368228Z namespaces/openshift-machine-api/services/cluster-autoscaler-operator.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.361523893Z namespaces/openshift-machine-api/services/control-plane-machine-set-operator.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.361655036Z namespaces/openshift-machine-api/services/machine-api-controllers.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.36178122Z namespaces/openshift-machine-api/services/machine-api-operator-machine-webhook.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.361956684Z namespaces/openshift-machine-api/services/machine-api-operator-webhook.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.362104858Z namespaces/openshift-machine-api/services/machine-api-operator.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.362177Z namespaces/openshift-machine-api/statefulset/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.362205611Z namespaces/openshift-machine-api/subscriptions/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.362228652Z namespaces/openshift-marketplace/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.362296415Z namespaces/openshift-marketplace/all_resources.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.362387007Z namespaces/openshift-marketplace/events.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363283981Z namespaces/openshift-marketplace/nad.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363383774Z namespaces/openshift-marketplace/pvc.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363439045Z namespaces/openshift-marketplace/buildconfig/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363462936Z namespaces/openshift-marketplace/cert/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363484347Z namespaces/openshift-marketplace/certificaterequests/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363504377Z namespaces/openshift-marketplace/configmaps/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363524348Z namespaces/openshift-marketplace/cronjobs/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363544728Z namespaces/openshift-marketplace/daemonset/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363564129Z namespaces/openshift-marketplace/deployments/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363624341Z namespaces/openshift-marketplace/deployments/marketplace-operator.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363712684Z namespaces/openshift-marketplace/imagestream/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363737365Z namespaces/openshift-marketplace/installplans/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363758925Z namespaces/openshift-marketplace/issuer/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363774866Z namespaces/openshift-marketplace/jobs/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363805016Z namespaces/openshift-marketplace/poddisruptionbudgets/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363827637Z namespaces/openshift-marketplace/pods/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.363854878Z namespaces/openshift-marketplace/pods/certified-operators-b5c44/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.36394523Z namespaces/openshift-marketplace/pods/certified-operators-b5c44/certified-operators-b5c44-describe [must-gather-cb9l6] OUT 2026-02-26T09:03:50.364095284Z namespaces/openshift-marketplace/pods/certified-operators-b5c44/logs/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.364221598Z namespaces/openshift-marketplace/pods/certified-operators-b5c44/logs/extract-content.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.364330911Z namespaces/openshift-marketplace/pods/certified-operators-b5c44/logs/extract-utilities.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.364429253Z namespaces/openshift-marketplace/pods/certified-operators-b5c44/logs/registry-server.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.375763329Z namespaces/openshift-marketplace/pods/community-operators-ms5lt/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.375958524Z namespaces/openshift-marketplace/pods/community-operators-ms5lt/community-operators-ms5lt-describe [must-gather-cb9l6] OUT 2026-02-26T09:03:50.376148219Z namespaces/openshift-marketplace/pods/community-operators-ms5lt/logs/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.376239492Z namespaces/openshift-marketplace/pods/community-operators-ms5lt/logs/extract-content.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.376343726Z namespaces/openshift-marketplace/pods/community-operators-ms5lt/logs/extract-utilities.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.376445058Z namespaces/openshift-marketplace/pods/community-operators-ms5lt/logs/registry-server.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.38368663Z namespaces/openshift-marketplace/pods/marketplace-operator-79b997595-96vnq/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.383848874Z namespaces/openshift-marketplace/pods/marketplace-operator-79b997595-96vnq/marketplace-operator-79b997595-96vnq-describe [must-gather-cb9l6] OUT 2026-02-26T09:03:50.383980678Z namespaces/openshift-marketplace/pods/marketplace-operator-79b997595-96vnq/logs/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.384082731Z namespaces/openshift-marketplace/pods/marketplace-operator-79b997595-96vnq/logs/marketplace-operator-previous.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.384231165Z namespaces/openshift-marketplace/pods/marketplace-operator-79b997595-96vnq/logs/marketplace-operator.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.384328408Z namespaces/openshift-marketplace/pods/redhat-marketplace-q4gxp/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.38440888Z namespaces/openshift-marketplace/pods/redhat-marketplace-q4gxp/redhat-marketplace-q4gxp-describe [must-gather-cb9l6] OUT 2026-02-26T09:03:50.384505132Z namespaces/openshift-marketplace/pods/redhat-marketplace-q4gxp/logs/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.384577544Z namespaces/openshift-marketplace/pods/redhat-marketplace-q4gxp/logs/extract-content.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.384664497Z namespaces/openshift-marketplace/pods/redhat-marketplace-q4gxp/logs/extract-utilities.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.38474758Z namespaces/openshift-marketplace/pods/redhat-marketplace-q4gxp/logs/registry-server.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.38587002Z namespaces/openshift-marketplace/pods/redhat-operators-k9jlt/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.385971633Z namespaces/openshift-marketplace/pods/redhat-operators-k9jlt/redhat-operators-k9jlt-describe [must-gather-cb9l6] OUT 2026-02-26T09:03:50.386129158Z namespaces/openshift-marketplace/pods/redhat-operators-k9jlt/logs/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.386213611Z namespaces/openshift-marketplace/pods/redhat-operators-k9jlt/logs/extract-content.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.386301483Z namespaces/openshift-marketplace/pods/redhat-operators-k9jlt/logs/extract-utilities.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.386382605Z namespaces/openshift-marketplace/pods/redhat-operators-k9jlt/logs/registry-server.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.39087211Z namespaces/openshift-marketplace/replicaset/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.391015024Z namespaces/openshift-marketplace/replicaset/marketplace-operator-79b997595.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.391151598Z namespaces/openshift-marketplace/routes/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.391179618Z namespaces/openshift-marketplace/services/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.391257981Z namespaces/openshift-marketplace/services/certified-operators.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.391359683Z namespaces/openshift-marketplace/services/community-operators.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.391505137Z namespaces/openshift-marketplace/services/marketplace-operator-metrics.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.39160859Z namespaces/openshift-marketplace/services/redhat-marketplace.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.391698714Z namespaces/openshift-marketplace/services/redhat-operators.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.391869968Z namespaces/openshift-marketplace/statefulset/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.391905829Z namespaces/openshift-marketplace/subscriptions/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.39193496Z namespaces/openshift-operators/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392030132Z namespaces/openshift-operators/all_resources.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392160326Z namespaces/openshift-operators/events.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392251809Z namespaces/openshift-operators/nad.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392350051Z namespaces/openshift-operators/pvc.log [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392405233Z namespaces/openshift-operators/buildconfig/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392433063Z namespaces/openshift-operators/cert/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392450064Z namespaces/openshift-operators/certificaterequests/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392471184Z namespaces/openshift-operators/configmaps/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392487685Z namespaces/openshift-operators/cronjobs/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392506845Z namespaces/openshift-operators/daemonset/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392523776Z namespaces/openshift-operators/deployments/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392547807Z namespaces/openshift-operators/imagestream/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392563477Z namespaces/openshift-operators/installplans/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392582577Z namespaces/openshift-operators/issuer/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392597568Z namespaces/openshift-operators/jobs/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392616608Z namespaces/openshift-operators/poddisruptionbudgets/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392642679Z namespaces/openshift-operators/pods/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392709341Z namespaces/openshift-operators/pods/-describe [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392759222Z namespaces/openshift-operators/pods/logs/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392785793Z namespaces/openshift-operators/replicaset/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392801933Z namespaces/openshift-operators/routes/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392828144Z namespaces/openshift-operators/services/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392844855Z namespaces/openshift-operators/statefulset/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392867005Z namespaces/openshift-operators/subscriptions/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392887046Z network/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.392957828Z network/l2advertisement.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.3930243Z network/ipaddresspools/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.393078731Z network/nnce/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.393101923Z network/nncp/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.393123683Z network/nns/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.393139514Z nodes/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.393237546Z nodes/crc.describe [must-gather-cb9l6] OUT 2026-02-26T09:03:50.393393871Z nodes/crc.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.393503504Z sos-reports/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.393539785Z sos-reports/sos-report- -> ../_all_nodes/sosreport- [must-gather-cb9l6] OUT 2026-02-26T09:03:50.393561665Z sos-reports/_all_nodes/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.393582596Z webhooks/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.393602146Z webhooks/mutating/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.393626147Z webhooks/validating/ [must-gather-cb9l6] OUT 2026-02-26T09:03:50.393695939Z webhooks/validating/controlplanemachineset.machine.openshift.io.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.393793941Z webhooks/validating/monitoringconfigmaps.openshift.io.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.393889924Z webhooks/validating/multus.openshift.io.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.394087609Z webhooks/validating/network-node-identity.openshift.io.yaml [must-gather-cb9l6] OUT 2026-02-26T09:03:50.398003579Z [must-gather-cb9l6] OUT 2026-02-26T09:03:50.398108731Z sent 1,710 bytes received 36,985,103 bytes 14,794,725.20 bytes/sec [must-gather-cb9l6] OUT 2026-02-26T09:03:50.398144382Z total size is 260,034,176 speedup is 7.03 [must-gather ] OUT 2026-02-26T09:03:50.462487735Z namespace/openshift-must-gather-p2sjk deleted Reprinting Cluster State: When opening a support case, bugzilla, or issue please include the following summary data along with any other requested information: ClusterID: e54ec454-ae40-4e04-a25c-9b1269058af1 ClientVersion: 4.18.1 ClusterVersion: Stable at "4.18.1" ClusterOperators: clusteroperator/cloud-credential is missing clusteroperator/cluster-autoscaler is missing clusteroperator/insights is missing clusteroperator/monitoring is missing clusteroperator/storage is missing