Trigger GMR for Service cinder Trigger GMR for Nova services Will retrieve SOS reports from nodes crc Generating SOS Report for crc Journal size limit not set or invalid: ignoring Starting pod/crc-debug-g4qxb ... To use host binaries, run `chroot /host` Generating SOS Report for EDPM compute-0 Warning: Permanently added '192.168.122.100' (ED25519) to the list of known hosts. OMC mode: Collecting OLM resources (subscriptions, CSVs, etc.) in OMC format +--------------------------------------+----------------+--------------------------------+----------+---------+-------+----------------------------+ | ID | Binary | Host | Zone | Status | State | Updated At | +--------------------------------------+----------------+--------------------------------+----------+---------+-------+----------------------------+ | 70b5386a-a886-4954-bf73-9d7de9bd5d26 | nova-conductor | nova-cell0-conductor-0 | internal | enabled | up | 2026-01-22T10:25:50.000000 | | 9d974c46-ba1f-4a17-ad73-4ade9e008c1a | nova-scheduler | nova-scheduler-0 | internal | enabled | up | 2026-01-22T10:25:44.000000 | | f86c045b-76d4-4320-b784-fb8a3d0052cd | nova-conductor | nova-cell1-conductor-0 | internal | enabled | up | 2026-01-22T10:25:44.000000 | | 22cea701-7444-464e-b6a8-ed4654698387 | nova-compute | compute-0.ctlplane.example.com | nova | enabled | up | 2026-01-22T10:25:46.000000 | +--------------------------------------+----------------+--------------------------------+----------+---------+-------+----------------------------+ sos report (version 4.10.1) This command will collect diagnostic and configuration information from this CentOS Linux system and installed applications. An archive containing the collected information will be generated in /var/tmp/sos-osp/sos.e1khsr8c and may be provided to a CentOS support representative. Any information provided to CentOS will be treated in accordance with the published support policies at: Community Website : https://www.centos.org/ The generated archive may contain data considered sensitive and its content should be reviewed by the originating organization before being passed to any third party. No changes will be made to system configuration. Setting up archive ... Setting up plugins ... Gathering data for ns/openstack... Wrote inspect data to /must-gather. toolbox-osp Trying to pull registry.redhat.io/rhel9/support-tools:latest... Wrote inspect data to /must-gather. Gathering secrets in namespace openstack Wrote inspect data to /must-gather. Getting image source signatures Checking if image destination supports signatures Copying blob sha256:b98104ab0e1239a911fc1ca3c8589101c7fa3eb521b2c4b1fb1120038f55fbe9 Copying blob sha256:34b5c851d9cf523f162ceb72c260f1c6d1e556f8f4422e15258572766f2afc28 Copying config sha256:907c6f8a1bbc29560332663e8e9c85244e317088310a19891a847689ebec5226 [plugin:networking] skipped command 'ip -s macsec show': required kmods missing: macsec. Use '--allow-system-changes' to enable collection. Writing manifest to image destination Storing signatures 907c6f8a1bbc29560332663e8e9c85244e317088310a19891a847689ebec5226 .toolboxrc file detected, overriding defaults... [plugin:openstack_neutron] Could not open conf file /etc/neutron/plugins/ml2/ml2_conf.ini: [Errno 2] No such file or directory: '/etc/neutron/plugins/ml2/ml2_conf.ini' Not all environment variables set. Source the environment file for the user intended to connect to the OpenStack environment. Checking if there is a newer version of registry.redhat.io/rhel9/support-tools available... [plugin:systemd] skipped command 'systemd-resolve --status': required services missing: systemd-resolved. [plugin:systemd] skipped command 'systemd-resolve --statistics': required services missing: systemd-resolved. Wrote inspect data to /must-gather. Running plugins. Please wait ... Starting 1/77 anaconda [Running: anaconda] Starting 2/77 anacron [Running: anaconda anacron] Starting 4/77 auditd [Running: anaconda anacron auditd] Starting 3/77 ata [Running: anaconda anacron auditd ata] Starting 5/77 block [Running: anaconda anacron auditd block] Starting 6/77 boot [Running: anaconda auditd block boot] Starting 7/77 buildah [Running: auditd block boot buildah] Starting 8/77 ceph_common [Running: block boot buildah ceph_common] Starting 9/77 cgroups [Running: block boot buildah cgroups] Starting 10/77 chrony [Running: block boot cgroups chrony] Starting 11/77 console [Running: boot cgroups chrony console] Starting 12/77 containers_common [Running: boot cgroups console containers_common] Starting 13/77 coredump [Running: boot cgroups console coredump] Starting 14/77 cron [Running: boot cgroups console cron] Starting 15/77 crypto [Running: boot cgroups console crypto] Starting 16/77 dbus [Running: boot cgroups crypto dbus] Starting 17/77 devicemapper [Running: boot cgroups crypto devicemapper] Starting 18/77 devices [Running: boot cgroups devicemapper devices] Starting 19/77 dnf [Running: boot cgroups devices dnf] Starting 20/77 filesys [Running: boot cgroups dnf filesys] Starting 21/77 firewall_tables [Running: boot cgroups dnf firewall_tables] Spawning a container 'toolbox-osp' with image 'registry.redhat.io/rhel9/support-tools' Detected RUN label in the container image. Using that as the default... Starting 22/77 hardware [Running: boot cgroups dnf hardware] 01a7015a74afec5ee83f574af22fb6a505725e9ba166c622a48ee5de39dfdf4d toolbox-osp sos report --batch --all-logs --only-plugins block,cifs,crio,devicemapper,devices,firewall_tables,firewalld,iscsi,lvm2,memory,multipath,nfs,nis,nvme,podman,process,processor,selinux,scsi,udev,logs,crypto --tmp-dir=/var/tmp/sos-osp; exit Starting 23/77 host [Running: boot cgroups dnf host] Starting 24/77 i18n [Running: boot cgroups dnf i18n] Starting 25/77 iscsi [Running: boot cgroups dnf iscsi] Starting 26/77 kdump [Running: boot dnf iscsi kdump] Starting 27/77 kernel [Running: boot dnf kdump kernel] Starting 28/77 keyutils [Running: boot dnf kernel keyutils] Starting 29/77 krb5 [Running: boot dnf keyutils krb5] Starting 30/77 kvm [Running: boot dnf krb5 kvm] Starting 31/77 ldap [Running: boot dnf kvm ldap] Starting 32/77 libraries [Running: boot dnf kvm libraries] Starting 33/77 libvirt [Running: boot dnf kvm libvirt] Starting 34/77 login [Running: boot dnf kvm login] Starting 35/77 logrotate [Running: boot dnf kvm logrotate] Starting 36/77 logs [Running: boot dnf kvm logs] Starting 37/77 lvm2 [Running: dnf kvm logs lvm2] Starting 38/77 md [Running: dnf kvm logs md] Starting 39/77 memory [Running: dnf kvm logs memory] Starting 40/77 multipath [Running: dnf kvm logs multipath] [?2004l temporary directory /var/tmp/sos-osp does not exist or is not writable exit Starting 41/77 networking [Running: dnf kvm logs networking] tar: Removing leading `/' from member names tar: /var/log/pods/*/*.log.*: Warning: Cannot stat: No such file or directory Starting 42/77 networkmanager [Running: dnf kvm networking networkmanager] Starting 43/77 nfs [Running: dnf networking networkmanager nfs] Starting 44/77 numa [Running: dnf networking networkmanager numa] Starting 45/77 nvme [Running: dnf networking networkmanager nvme] Starting 46/77 openhpi [Running: dnf networking networkmanager openhpi] Starting 47/77 openstack_edpm [Running: dnf networking networkmanager openstack_edpm] Starting 48/77 openstack_neutron [Running: dnf networking networkmanager openstack_neutron] Starting 49/77 openstack_nova [Running: dnf networking networkmanager openstack_nova] Starting 50/77 openvswitch [Running: dnf networking networkmanager openvswitch] Starting 51/77 ovn_host [Running: dnf networking openvswitch ovn_host] Starting 52/77 pam [Running: dnf networking openvswitch pam] Starting 53/77 pci [Running: dnf networking openvswitch pci] Starting 54/77 podman [Running: dnf networking openvswitch podman] Starting 55/77 process [Running: dnf networking podman process] Starting 56/77 processor [Running: dnf networking process processor] Starting 57/77 python [Running: dnf process processor python] Starting 58/77 release [Running: dnf process processor release] Starting 59/77 rpm [Running: dnf process processor rpm] Starting 60/77 sar [Running: dnf processor rpm sar] Starting 61/77 scsi [Running: dnf processor rpm scsi] Starting 62/77 selinux [Running: dnf processor scsi selinux] Starting 63/77 services [Running: dnf processor selinux services] Starting 64/77 ssh [Running: dnf processor selinux ssh] Starting 65/77 sudo [Running: processor selinux ssh sudo] Starting 66/77 sunrpc [Running: processor selinux ssh sunrpc] Starting 67/77 system [Running: processor selinux sunrpc system] Starting 68/77 systemd [Running: processor selinux system systemd] Starting 69/77 sysvipc [Running: processor selinux systemd sysvipc] Starting 70/77 tpm2 [Running: processor selinux systemd tpm2] Starting 71/77 tuned [Running: processor selinux systemd tuned] Starting 72/77 udev [Running: processor selinux systemd udev] Starting 73/77 unbound [Running: processor selinux systemd unbound] Starting 74/77 vhostmd [Running: processor selinux systemd vhostmd] Starting 75/77 virsh [Running: processor selinux systemd virsh] Gathering data for ns/metallb-system... Starting 76/77 xen [Running: processor systemd virsh xen] Finishing plugins [Running: processor systemd virsh] Starting 77/77 xfs [Running: processor systemd virsh xfs] Finishing plugins [Running: processor systemd virsh] Finishing plugins [Running: processor systemd] Finishing plugins [Running: processor] Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Finished running plugins Wrote inspect data to /must-gather. Gathering data for ns/openstack-operators... W0122 10:26:19.855589 4549 util.go:195] skipping , failed to read event err: Object 'Kind' is missing in '' Wrote inspect data to /must-gather. Gathering secrets in namespace openstack-operators W0122 10:26:20.187646 4584 util.go:195] skipping , failed to read event err: Object 'Kind' is missing in '' Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. tar: Removing leading `/' from hard link targets Gathering data for ns/openshift-machine-api... Gathering secrets in namespace openshift-machine-api Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Removing debug pod ... Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Retrieving SOS Report for crc Starting pod/crc-debug-zpdz5 ... To use host binaries, run `chroot /host` Removing debug pod ... Creating compressed archive... Your sos report has been generated and saved in: /var/tmp/sos-osp/sosreport-compute-0-2026-01-22-cethwti.tar.xz Size 17.17MiB Owner root sha256 c2d091e242078052213a7a38039c39c5aa262b55a44be8ec19199b05bac5f034 Please send this file to your support representative. Retrieving SOS Report for compute-0 Finished retrieving SOS Report for compute-0 Gathering data for ns/cert-manager... Gathering secrets in namespace cert-manager Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-nmstate... Gathering secrets in namespace openshift-nmstate Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-operators... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Gathering secrets in namespace openshift-operators Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/metallb-system... Gathering secrets in namespace metallb-system Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openshift-marketplace... Gathering secrets in namespace openshift-marketplace Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openshift-operators... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Gathering secrets in namespace openshift-operators Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. 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Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/metallb-system... Gathering data for ns/cert-manager... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Gathering data for ns/openstack-operators... Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/cert-manager... Wrote inspect data to /must-gather. Gathering data for ns/openshift-machine-api... Gathering data for ns/openstack-operators... Gathering data for ns/openshift-nmstate... Wrote inspect data to /must-gather. Gathering data for ns/openshift-monitoring... Gathering data for ns/openshift-multus... Wrote inspect data to /must-gather. Gather ctlplane service info: openstack Gather ctlplane service info: ovn Gather ctlplane service info: rabbitmq Copying OVN NB database from ovsdbserver-nb-0 Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "ovsdbserver-nb" out of: ovsdbserver-nb, openstack-network-exporter Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Copying OVN SB database from ovsdbserver-sb-0 Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "ovsdbserver-sb" out of: ovsdbserver-sb, openstack-network-exporter tar: Removing leading `/' from member names tar: Removing leading `/' from member names Gather ctlplane service info: keystone Gather ctlplane service info: glance Gather ctlplane service info: cinder Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Gather ctlplane service info: nova Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Gather ctlplane service info: placement Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Gather ctlplane service info: neutron Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Gather ctlplane service info: swift Gather ctlplane service info: barbican Gather ctlplane service info: ceilometer Extensions list not supported by Identity API tar: Removing leading `/' from member names The /must-gather/must-gather.tar.xz now can be attached to the support case.