Trigger GMR for Service manila Trigger GMR for Service cinder Trigger GMR for Nova services Will retrieve SOS reports from nodes crc Generating SOS Report for crc Journal size limit not set or invalid: ignoring Starting pod/crc-debug-txz6z ... To use host binaries, run `chroot /host` Generating SOS Report for EDPM compute-0 Warning: Permanently added '192.168.122.100' (ED25519) to the list of known hosts. OMC mode: Collecting OLM resources (subscriptions, CSVs, etc.) in OMC format sos report (version 4.10.1) +--------------------------------------+----------------+--------------------------------+----------+---------+-------+----------------------------+ | ID | Binary | Host | Zone | Status | State | Updated At | +--------------------------------------+----------------+--------------------------------+----------+---------+-------+----------------------------+ | 3693f04f-364c-4b91-8d2d-3e0d90256984 | nova-conductor | nova-cell0-conductor-0 | internal | enabled | up | 2026-01-20T19:27:02.000000 | | 85797c29-ebe0-40c5-ab2a-4180802a751a | nova-scheduler | nova-scheduler-0 | internal | enabled | up | 2026-01-20T19:26:59.000000 | | 619415ce-5aef-4ab5-a4fc-90134c42354c | nova-conductor | nova-cell1-conductor-0 | internal | enabled | up | 2026-01-20T19:26:54.000000 | | a3f20cd8-c258-47c8-a5bb-43d957bd5e3d | nova-compute | compute-0.ctlplane.example.com | nova | enabled | up | 2026-01-20T19:26:53.000000 | +--------------------------------------+----------------+--------------------------------+----------+---------+-------+----------------------------+ This command will collect diagnostic and configuration information from this CentOS Linux system and installed applications. An archive containing the collected information will be generated in /var/tmp/sos-osp/sos.jtgbvb5e and may be provided to a CentOS support representative. Any information provided to CentOS will be treated in accordance with the published support policies at: Community Website : https://www.centos.org/ The generated archive may contain data considered sensitive and its content should be reviewed by the originating organization before being passed to any third party. No changes will be made to system configuration. Setting up archive ... Setting up plugins ... Gathering data for ns/openstack... Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering secrets in namespace openstack Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. [plugin:networking] skipped command 'ip -s macsec show': required kmods missing: macsec. Use '--allow-system-changes' to enable collection. [plugin:networking] skipped command 'ss -peaonmi': required kmods missing: xsk_diag. Use '--allow-system-changes' to enable collection. [plugin:openstack_neutron] Could not open conf file /etc/neutron/plugins/ml2/ml2_conf.ini: [Errno 2] No such file or directory: '/etc/neutron/plugins/ml2/ml2_conf.ini' Not all environment variables set. Source the environment file for the user intended to connect to the OpenStack environment. [plugin:systemd] skipped command 'systemd-resolve --status': required services missing: systemd-resolved. [plugin:systemd] skipped command 'systemd-resolve --statistics': required services missing: systemd-resolved. Running plugins. Please wait ... Starting 3/82 ata [Running: ata] Starting 4/82 auditd [Running: auditd] Starting 1/82 anaconda [Running: auditd anaconda] Starting 2/82 anacron [Running: auditd anaconda anacron] Starting 5/82 block [Running: auditd anaconda anacron block] Starting 6/82 boot [Running: auditd anaconda block boot] Starting 7/82 buildah [Running: auditd block boot buildah] Starting 8/82 ceph_common [Running: block boot buildah ceph_common] Starting 9/82 ceph_mds [Running: block boot buildah ceph_mds] Starting 10/82 ceph_mgr [Running: block boot ceph_mds ceph_mgr] Starting 11/82 ceph_mon [Running: boot ceph_mds ceph_mgr ceph_mon] Starting 12/82 ceph_osd [Running: boot ceph_mgr ceph_mon ceph_osd] Starting 13/82 ceph_rgw [Running: ceph_mgr ceph_mon ceph_osd ceph_rgw] Starting 14/82 cgroups [Running: ceph_mgr ceph_mon ceph_osd cgroups] Trying to pull registry.redhat.io/rhel9/support-tools:latest... Getting image source signatures Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Checking if image destination supports signatures Copying blob sha256:34b5c851d9cf523f162ceb72c260f1c6d1e556f8f4422e15258572766f2afc28 Copying blob sha256:b98104ab0e1239a911fc1ca3c8589101c7fa3eb521b2c4b1fb1120038f55fbe9 Starting 15/82 chrony [Running: ceph_mgr ceph_mon ceph_osd chrony] Starting 16/82 console [Running: ceph_mgr ceph_mon ceph_osd console] Starting 17/82 containers_common [Running: ceph_mgr ceph_mon ceph_osd containers_common] Starting 18/82 coredump [Running: ceph_mgr ceph_mon ceph_osd coredump] Starting 19/82 cron [Running: ceph_mgr ceph_mon ceph_osd cron] Starting 20/82 crypto [Running: ceph_mgr ceph_mon ceph_osd crypto] Starting 21/82 dbus [Running: ceph_mgr ceph_mon ceph_osd dbus] Starting 22/82 devicemapper [Running: ceph_mgr ceph_mon ceph_osd devicemapper] Wrote inspect data to /must-gather. Starting 23/82 devices [Running: ceph_mgr ceph_mon ceph_osd devices] Starting 24/82 dnf [Running: ceph_mgr ceph_mon ceph_osd dnf] Copying config sha256:907c6f8a1bbc29560332663e8e9c85244e317088310a19891a847689ebec5226 Writing manifest to image destination Storing signatures 907c6f8a1bbc29560332663e8e9c85244e317088310a19891a847689ebec5226 .toolboxrc file detected, overriding defaults... Checking if there is a newer version of registry.redhat.io/rhel9/support-tools available... Gathering data for ns/metallb-system... Spawning a container 'toolbox-osp' with image 'registry.redhat.io/rhel9/support-tools' Detected RUN label in the container image. Using that as the default... 1a526396b399287431a575ae92b39fd86d77ac6013a016e27832f5911ae393fe toolbox-osp sos report --batch --all-logs --only-plugins block,cifs,crio,devicemapper,devices,firewall_tables,firewalld,iscsi,lvm2,memory,multipath,nfs,nis,nvme,podman,process,processor,selinux,scsi,udev,logs,crypto --tmp-dir=/var/tmp/sos-osp; exit Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openstack-operators... Gathering secrets in namespace openstack-operators Starting 25/82 filesys [Running: ceph_mgr ceph_mon dnf filesys] Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. [?2004l temporary directory /var/tmp/sos-osp does not exist or is not writable exit Starting 26/82 firewall_tables [Running: ceph_mgr ceph_mon dnf firewall_tables] Starting 27/82 hardware [Running: ceph_mgr ceph_mon dnf hardware] Wrote inspect data to /must-gather. Starting 28/82 host [Running: ceph_mgr ceph_mon dnf host] Starting 29/82 i18n [Running: ceph_mgr ceph_mon dnf i18n] Starting 30/82 iscsi [Running: ceph_mgr ceph_mon dnf iscsi] Starting 31/82 kdump [Running: ceph_mgr ceph_mon dnf kdump] Removing debug pod ... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Retrieving SOS Report for crc Failed to download sosreport-crc.tar.xz not deleting file Starting 32/82 kernel [Running: ceph_mgr ceph_mon dnf kernel] Starting 33/82 keyutils [Running: ceph_mon dnf kernel keyutils] Starting 34/82 krb5 [Running: ceph_mon dnf kernel krb5] Starting 35/82 kvm [Running: ceph_mon dnf kernel kvm] Wrote inspect data to /must-gather. Starting 36/82 ldap [Running: ceph_mon kernel kvm ldap] Starting 37/82 libraries [Running: ceph_mon kernel kvm libraries] Starting 38/82 libvirt [Running: ceph_mon kernel kvm libvirt] Starting 39/82 login [Running: ceph_mon kernel kvm login] Starting 40/82 logrotate [Running: ceph_mon kernel kvm logrotate] Starting 41/82 logs [Running: ceph_mon kernel kvm logs] Gathering data for ns/openshift-machine-api... Gathering secrets in namespace openshift-machine-api Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Starting 42/82 lvm2 [Running: ceph_mon kvm logs lvm2] W0120 19:27:37.305701 5892 util.go:195] skipping , failed to read event err: Object 'Kind' is missing in '' Starting 43/82 md [Running: ceph_mon kvm logs md] Starting 44/82 memory [Running: ceph_mon kvm logs memory] Wrote inspect data to /must-gather. Starting 45/82 multipath [Running: ceph_mon kvm logs multipath] Starting 46/82 networking [Running: ceph_mon kvm logs networking] Starting 47/82 networkmanager [Running: ceph_mon logs networking networkmanager] Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Starting 48/82 nfs [Running: ceph_mon networking networkmanager nfs] Starting 49/82 numa [Running: ceph_mon networking networkmanager numa] Starting 50/82 nvme [Running: ceph_mon networking numa nvme] Starting 51/82 openhpi [Running: ceph_mon networking nvme openhpi] Starting 52/82 openstack_edpm [Running: ceph_mon networking nvme openstack_edpm] Starting 53/82 openstack_neutron [Running: ceph_mon networking nvme openstack_neutron] Starting 54/82 openstack_nova [Running: ceph_mon networking openstack_neutron openstack_nova] Starting 55/82 openvswitch [Running: ceph_mon networking openstack_nova openvswitch] Starting 56/82 ovn_host [Running: ceph_mon networking openvswitch ovn_host] Starting 57/82 pam [Running: ceph_mon networking openvswitch pam] Starting 58/82 pci [Running: ceph_mon networking openvswitch pci] Starting 59/82 podman [Running: ceph_mon networking openvswitch podman] Starting 60/82 process [Running: ceph_mon networking openvswitch process] Starting 61/82 processor [Running: ceph_mon networking process processor] Starting 62/82 python [Running: ceph_mon process processor python] Starting 63/82 release [Running: ceph_mon process processor release] Starting 64/82 rpm [Running: ceph_mon process processor rpm] Starting 65/82 sar [Running: ceph_mon process processor sar] Starting 66/82 scsi [Running: ceph_mon process processor scsi] Starting 67/82 selinux [Running: ceph_mon process processor selinux] Starting 68/82 services [Running: ceph_mon processor selinux services] Starting 69/82 ssh [Running: ceph_mon processor selinux ssh] Starting 70/82 sudo [Running: ceph_mon processor selinux sudo] Starting 71/82 sunrpc [Running: ceph_mon processor selinux sunrpc] Starting 72/82 system [Running: ceph_mon processor selinux system] Starting 73/82 systemd [Running: ceph_mon processor selinux systemd] Starting 74/82 sysvipc [Running: ceph_mon processor systemd sysvipc] Starting 75/82 tpm2 [Running: ceph_mon processor systemd tpm2] Starting 76/82 tuned [Running: ceph_mon processor systemd tuned] Starting 77/82 udev [Running: ceph_mon processor systemd udev] Starting 78/82 unbound [Running: ceph_mon processor systemd unbound] Starting 79/82 vhostmd [Running: ceph_mon processor systemd vhostmd] Starting 80/82 virsh [Running: ceph_mon processor systemd virsh] Starting 81/82 xen [Running: ceph_mon processor virsh xen] Finishing plugins [Running: ceph_mon processor virsh] Starting 82/82 xfs [Running: ceph_mon processor virsh xfs] Finishing plugins [Running: ceph_mon processor virsh] Finishing plugins [Running: ceph_mon processor] Finishing plugins [Running: ceph_mon] Finished running plugins Creating compressed archive... Your sos report has been generated and saved in: /var/tmp/sos-osp/sosreport-compute-0-2026-01-20-gaoulnv.tar.xz Size 18.33MiB Owner root sha256 14d1e22666e1e0df8714bc283e25fe0ac0253bca0e92ad75546c366d1ce53ba1 Please send this file to your support representative. Retrieving SOS Report for compute-0 Finished retrieving SOS Report for compute-0 Gathering data for ns/cert-manager... Gathering secrets in namespace cert-manager Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-nmstate... Gathering secrets in namespace openshift-nmstate Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-operators... Gathering secrets in namespace openshift-operators Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/metallb-system... Gathering secrets in namespace metallb-system Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openshift-marketplace... Gathering secrets in namespace openshift-marketplace Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openshift-operators... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Gathering secrets in namespace openshift-operators Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/metallb-system... Gathering data for ns/cert-manager... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Gathering data for ns/openstack-operators... Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Gathering data for ns/cert-manager... Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-machine-api... Gathering data for ns/openstack-operators... Gathering data for ns/openshift-nmstate... Wrote inspect data to /must-gather. Gathering data for ns/openshift-monitoring... Gathering data for ns/openshift-multus... Wrote inspect data to /must-gather. Gather ctlplane service info: openstack Gather ctlplane service info: ovn Gather ctlplane service info: rabbitmq Copying OVN NB database from ovsdbserver-nb-0 Defaulted container "ovsdbserver-nb" out of: ovsdbserver-nb, openstack-network-exporter Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) tar: Removing leading `/' from member names Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Copying OVN SB database from ovsdbserver-sb-0 Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "ovsdbserver-sb" out of: ovsdbserver-sb, openstack-network-exporter tar: Removing leading `/' from member names Gather ctlplane service info: keystone Gather ctlplane service info: glance Gather ctlplane service info: manila Gather ctlplane service info: cinder Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Gather ctlplane service info: nova Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Gather ctlplane service info: placement Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Gather ctlplane service info: neutron Gather ctlplane service info: swift Gather ctlplane service info: barbican Gather ctlplane service info: ceilometer Extensions list not supported by Identity API tar: Removing leading `/' from member names The /must-gather/must-gather.tar.xz now can be attached to the support case.