Trigger GMR for Service cinder Trigger GMR for Nova services Will retrieve SOS reports from nodes crc Generating SOS Report for crc Journal size limit not set or invalid: ignoring Starting pod/crc-debug-kslm4 ... To use host binaries, run `chroot /host` Generating SOS Report for EDPM edpm-compute-0 Warning: Permanently added '192.168.122.100' (ED25519) to the list of known hosts. +--------------------------------------+----------------+-------------------------------------+----------+---------+-------+----------------------------+ | ID | Binary | Host | Zone | Status | State | Updated At | +--------------------------------------+----------------+-------------------------------------+----------+---------+-------+----------------------------+ | 6ef3467f-0531-4d8c-8091-5ce1ecaad781 | nova-conductor | nova-cell0-conductor-0 | internal | enabled | up | 2026-01-21T12:52:20.000000 | | 47611dcb-6dd1-4efc-88f0-ffab476b581a | nova-scheduler | nova-scheduler-0 | internal | enabled | up | 2026-01-21T12:52:19.000000 | | a7949369-89d8-4341-aa81-5e921537e524 | nova-conductor | nova-cell1-conductor-0 | internal | enabled | up | 2026-01-21T12:52:22.000000 | | 72ae0ecb-f867-45c8-b8e4-d5dab685d626 | nova-compute | edpm-compute-0.ctlplane.example.com | nova | enabled | up | 2026-01-21T12:52:17.000000 | +--------------------------------------+----------------+-------------------------------------+----------+---------+-------+----------------------------+ OMC mode: Collecting OLM resources (subscriptions, CSVs, etc.) in OMC format sos report (version 4.10.1) This command will collect diagnostic and configuration information from this CentOS Linux system and installed applications. An archive containing the collected information will be generated in /var/tmp/sos-osp/sos.xq789mjr and may be provided to a CentOS support representative. Any information provided to CentOS will be treated in accordance with the published support policies at: Community Website : https://www.centos.org/ The generated archive may contain data considered sensitive and its content should be reviewed by the originating organization before being passed to any third party. No changes will be made to system configuration. Setting up archive ... Setting up plugins ... Gathering data for ns/openstack... Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering secrets in namespace openstack [plugin:fwupd] skipped command 'fwupdmgr get-approved-firmware': required services missing: fwupd. [plugin:fwupd] skipped command 'fwupdmgr get-devices --no-unreported-check': required services missing: fwupd. [plugin:fwupd] skipped command 'fwupdmgr get-history': required services missing: fwupd. [plugin:fwupd] skipped command 'fwupdmgr get-remotes': required services missing: fwupd. [plugin:fwupd] skipped command '/usr/libexec/fwupd/fwupdagent get-devices': required services missing: fwupd. [plugin:fwupd] skipped command '/usr/libexec/fwupd/fwupdagent get-updates': required services missing: fwupd. Wrote inspect data to /must-gather. [plugin:networking] skipped command 'ip -s macsec show': required kmods missing: macsec. Use '--allow-system-changes' to enable collection. [plugin:openstack_neutron] Could not open conf file /etc/neutron/plugins/ml2/ml2_conf.ini: [Errno 2] No such file or directory: '/etc/neutron/plugins/ml2/ml2_conf.ini' Not all environment variables set. Source the environment file for the user intended to connect to the OpenStack environment. [plugin:systemd] skipped command 'systemd-resolve --status': required services missing: systemd-resolved. [plugin:systemd] skipped command 'systemd-resolve --statistics': required services missing: systemd-resolved. Running plugins. Please wait ... Starting 1/78 anaconda [Running: anaconda] Starting 2/78 anacron [Running: anaconda anacron] Starting 4/78 auditd [Running: anaconda anacron auditd] Starting 3/78 ata [Running: anaconda anacron auditd ata] Starting 5/78 block [Running: anaconda anacron auditd block] Starting 6/78 boot [Running: anaconda auditd block boot] Starting 7/78 buildah [Running: auditd block boot buildah] Starting 8/78 ceph_common [Running: block boot buildah ceph_common] Wrote inspect data to /must-gather. Starting 9/78 cgroups [Running: block boot buildah cgroups] Starting 10/78 chrony [Running: block boot cgroups chrony] Starting 11/78 console [Running: block boot cgroups console] Starting 12/78 containers_common [Running: block boot cgroups containers_common] Starting 13/78 coredump [Running: block boot cgroups coredump] Starting 14/78 cron [Running: block boot cgroups cron] Starting 15/78 crypto [Running: block boot cgroups crypto] Starting 16/78 dbus [Running: block boot cgroups dbus] Starting 17/78 devicemapper [Running: block boot cgroups devicemapper] Starting 18/78 devices [Running: boot cgroups devicemapper devices] Starting 19/78 dnf [Running: boot cgroups devices dnf] Starting 20/78 filesys [Running: boot cgroups dnf filesys] Starting 21/78 firewall_tables [Running: boot cgroups dnf firewall_tables] Starting 22/78 fwupd [Running: boot cgroups dnf fwupd] Starting 23/78 hardware [Running: boot cgroups dnf hardware] Starting 24/78 host [Running: boot dnf hardware host] Starting 25/78 i18n [Running: dnf hardware host i18n] Starting 26/78 iscsi [Running: dnf hardware host iscsi] Starting 27/78 kernel [Running: dnf host iscsi kernel] Starting 28/78 keyutils [Running: dnf host kernel keyutils] Starting 29/78 krb5 [Running: dnf host kernel krb5] Starting 30/78 kvm [Running: dnf host kernel kvm] Starting 31/78 ldap [Running: dnf kernel kvm ldap] Starting 32/78 libraries [Running: dnf kernel kvm libraries] Starting 33/78 libvirt [Running: dnf kernel kvm libvirt] Starting 34/78 login [Running: dnf kernel kvm login] Starting 35/78 logrotate [Running: dnf kernel kvm logrotate] Starting 36/78 logs [Running: dnf kernel kvm logs] Starting 37/78 lvm2 [Running: dnf kernel logs lvm2] Starting 38/78 md [Running: dnf logs lvm2 md] Starting 39/78 memory [Running: dnf logs lvm2 memory] Starting 40/78 multipath [Running: dnf logs lvm2 multipath] Starting 41/78 networking [Running: dnf logs multipath networking] Starting 42/78 networkmanager [Running: dnf logs networking networkmanager] Starting 43/78 nfs [Running: dnf logs networking nfs] Starting 44/78 numa [Running: dnf networking nfs numa] Starting 45/78 nvme [Running: dnf networking nfs nvme] Starting 46/78 openhpi [Running: dnf networking nfs openhpi] Starting 47/78 openstack_edpm [Running: dnf networking nfs openstack_edpm] Starting 48/78 openstack_neutron [Running: dnf networking nfs openstack_neutron] Starting 49/78 openstack_nova [Running: dnf networking nfs openstack_nova] Starting 50/78 openvswitch [Running: dnf networking nfs openvswitch] Starting 51/78 ovn_host [Running: dnf networking openvswitch ovn_host] Starting 52/78 pam [Running: dnf networking openvswitch pam] Starting 53/78 pci [Running: dnf networking openvswitch pci] Starting 54/78 podman [Running: dnf networking openvswitch podman] Starting 55/78 process [Running: dnf networking podman process] Starting 56/78 processor [Running: dnf podman process processor] Starting 57/78 python [Running: dnf process processor python] Starting 58/78 release [Running: dnf process processor release] Starting 59/78 rpm [Running: dnf process processor rpm] Starting 60/78 sar [Running: dnf process processor sar] Starting 61/78 scsi [Running: dnf process processor scsi] Starting 62/78 selinux [Running: dnf process processor selinux] Starting 63/78 services [Running: dnf processor selinux services] Starting 64/78 ssh [Running: dnf processor selinux ssh] Starting 65/78 sudo [Running: dnf processor selinux sudo] Starting 66/78 sunrpc [Running: dnf processor selinux sunrpc] Starting 67/78 system [Running: processor selinux sunrpc system] Starting 68/78 systemd [Running: processor selinux system systemd] Gathering data for ns/metallb-system... Starting 69/78 sysvipc [Running: processor system systemd sysvipc] Starting 70/78 tpm2 [Running: processor system systemd tpm2] Starting 71/78 tuned [Running: processor systemd tpm2 tuned] Starting 72/78 udev [Running: processor systemd tuned udev] Starting 73/78 udisks [Running: processor systemd tuned udisks] Starting 74/78 unbound [Running: processor systemd tuned unbound] Starting 75/78 vhostmd [Running: processor systemd tuned vhostmd] Starting 76/78 virsh [Running: processor systemd tuned virsh] Starting 77/78 xen [Running: processor systemd virsh xen] Finishing plugins [Running: processor systemd virsh] Starting 78/78 xfs [Running: processor systemd virsh xfs] Finishing plugins [Running: processor systemd virsh] Finishing plugins [Running: systemd virsh] Finishing plugins [Running: systemd] Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Finished running plugins warning: Container container-00 is unable to start due to an error: Back-off pulling image "quay.io/openshift-release-dev/ocp-v4.0-art-dev@sha256:6ab858aed98e4fe57e6b144da8e90ad5d6698bb4cc5521206f5c05809f0f9296" Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Trying to pull registry.redhat.io/rhel9/support-tools:latest... Getting image source signatures Wrote inspect data to /must-gather. Checking if image destination supports signatures Copying blob sha256:b98104ab0e1239a911fc1ca3c8589101c7fa3eb521b2c4b1fb1120038f55fbe9 Copying blob sha256:34b5c851d9cf523f162ceb72c260f1c6d1e556f8f4422e15258572766f2afc28 Wrote inspect data to /must-gather. Copying config sha256:907c6f8a1bbc29560332663e8e9c85244e317088310a19891a847689ebec5226 Writing manifest to image destination Storing signatures 907c6f8a1bbc29560332663e8e9c85244e317088310a19891a847689ebec5226 .toolboxrc file detected, overriding defaults... Checking if there is a newer version of registry.redhat.io/rhel9/support-tools available... Spawning a container 'toolbox-osp' with image 'registry.redhat.io/rhel9/support-tools' Detected RUN label in the container image. Using that as the default... Creating compressed archive... Your sos report has been generated and saved in: /var/tmp/sos-osp/sosreport-edpm-compute-0-2026-01-21-olkaeug.tar.xz Size 14.15MiB Owner root sha256 65cfc8c6db66250d43b2e3274ffc83d575134161965e13066e4082fe4f9aac54 Please send this file to your support representative. Retrieving SOS Report for edpm-compute-0 Finished retrieving SOS Report for edpm-compute-0 bc0644d7f54aa295aadb3ca8681cbc912b464666e7a10e2bddd36e1987a7a7cc toolbox-osp sos report --batch --all-logs --only-plugins block,cifs,crio,devicemapper,devices,firewall_tables,firewalld,iscsi,lvm2,memory,multipath,nfs,nis,nvme,podman,process,processor,selinux,scsi,udev,logs,crypto --tmp-dir=/var/tmp/sos-osp; exit ]0;@crc:/[?2004h[root@crc /]# sos report --batch --all-logs --only-plugins block,cifs,crio,devicemapper,devices,firewall_tables,firewalld,iscsi,lvm2,memory,multipath,nfs,nis,nvme,podman,process,processor,selinux,scsi,udev,logs,crypto --tmp-dir=/var/tmp/sos-osp; exit Gathering data for ns/openstack-operators... Gathering secrets in namespace openstack-operators Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ [?2004l temporary directory /var/tmp/sos-osp does not exist or is not writable exit tar: Removing leading `/' from member names tar: /var/log/pods/*/*.log.*: Warning: Cannot stat: No such file or directory Wrote inspect data to /must-gather. Gathering data for ns/baremetal-operator-system... Gathering secrets in namespace baremetal-operator-system Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. tar: Removing leading `/' from hard link targets Removing debug pod ... Retrieving SOS Report for crc Gathering data for ns/openshift-machine-api... Gathering secrets in namespace openshift-machine-api Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Starting pod/crc-debug-8v8sb ... To use host binaries, run `chroot /host` Wrote inspect data to /must-gather. Removing debug pod ... Gathering data for ns/cert-manager... Gathering secrets in namespace cert-manager Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ W0121 12:54:16.354213 7037 util.go:195] skipping , failed to read event err: Object 'Kind' is missing in '' Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-nmstate... Gathering secrets in namespace openshift-nmstate Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-operators... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Gathering secrets in namespace openshift-operators Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/metallb-system... Gathering secrets in namespace metallb-system Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Gathering data for ns/openshift-marketplace... Gathering secrets in namespace openshift-marketplace Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openshift-operators... Gathering secrets in namespace openshift-operators Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/sushy-emulator... Gathering secrets in namespace sushy-emulator Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. 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Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/baremetal-operator-system... Wrote inspect data to /must-gather. Gathering data for ns/cert-manager... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openstack-operators... Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/metallb-system... Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-nmstate... Wrote inspect data to /must-gather. Gathering data for ns/cert-manager... Gathering data for ns/openshift-machine-api... Gathering data for ns/openstack-operators... Gathering data for ns/openshift-monitoring... Gathering data for ns/openshift-multus... Wrote inspect data to /must-gather. Gather ctlplane service info: openstack Gather ctlplane service info: ovn Gather ctlplane service info: rabbitmq Copying OVN NB database from ovsdbserver-nb-0 Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "ovsdbserver-nb" out of: ovsdbserver-nb, openstack-network-exporter Copying OVN SB database from ovsdbserver-sb-0 Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) tar: Removing leading `/' from member names Defaulted container "ovsdbserver-sb" out of: ovsdbserver-sb, openstack-network-exporter tar: Removing leading `/' from member names Gather ctlplane service info: keystone Gather ctlplane service info: glance Gather ctlplane service info: cinder Gather ctlplane service info: nova Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Gather ctlplane service info: placement Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Gather ctlplane service info: neutron Gather ctlplane service info: swift Gather ctlplane service info: barbican Gather ctlplane service info: ceilometer Extensions list not supported by Identity API tar: Removing leading `/' from member names The /must-gather/must-gather.tar.xz now can be attached to the support case.