Trigger GMR for Service cinder Trigger GMR for Nova services Will retrieve SOS reports from nodes crc Journal size limit not set or invalid: ignoring Generating SOS Report for crc Generating SOS Report for EDPM edpm-compute-0 Starting pod/crc-debug-hklg2 ... To use host binaries, run `chroot /host` Warning: Permanently added '192.168.122.100' (ED25519) to the list of known hosts. +--------------------------------------+----------------+-------------------------------------+----------+---------+-------+----------------------------+ | ID | Binary | Host | Zone | Status | State | Updated At | +--------------------------------------+----------------+-------------------------------------+----------+---------+-------+----------------------------+ | 4bdc310f-fc7a-4f3f-9357-39b983163e81 | nova-conductor | nova-cell0-conductor-0 | internal | enabled | up | 2026-01-20T18:03:58.000000 | | d835084c-1326-4a59-8fd2-9ca03575a4ce | nova-scheduler | nova-scheduler-0 | internal | enabled | up | 2026-01-20T18:03:59.000000 | | 78000ea9-409f-4043-933c-ebd689780e8a | nova-conductor | nova-cell1-conductor-0 | internal | enabled | up | 2026-01-20T18:03:57.000000 | | c778bb16-f1af-48c5-8d34-937eed311142 | nova-compute | edpm-compute-0.ctlplane.example.com | nova | enabled | up | 2026-01-20T18:04:04.000000 | +--------------------------------------+----------------+-------------------------------------+----------+---------+-------+----------------------------+ OMC mode: Collecting OLM resources (subscriptions, CSVs, etc.) in OMC format sos report (version 4.10.1) This command will collect diagnostic and configuration information from this CentOS Linux system and installed applications. An archive containing the collected information will be generated in /var/tmp/sos-osp/sos.f7wc_zoe and may be provided to a CentOS support representative. Any information provided to CentOS will be treated in accordance with the published support policies at: Community Website : https://www.centos.org/ The generated archive may contain data considered sensitive and its content should be reviewed by the originating organization before being passed to any third party. No changes will be made to system configuration. Setting up archive ... Setting up plugins ... Gathering data for ns/openstack... Wrote inspect data to /must-gather. [plugin:fwupd] skipped command 'fwupdmgr get-approved-firmware': required services missing: fwupd. [plugin:fwupd] skipped command 'fwupdmgr get-devices --no-unreported-check': required services missing: fwupd. [plugin:fwupd] skipped command 'fwupdmgr get-history': required services missing: fwupd. [plugin:fwupd] skipped command 'fwupdmgr get-remotes': required services missing: fwupd. [plugin:fwupd] skipped command '/usr/libexec/fwupd/fwupdagent get-devices': required services missing: fwupd. [plugin:fwupd] skipped command '/usr/libexec/fwupd/fwupdagent get-updates': required services missing: fwupd. Wrote inspect data to /must-gather. Gathering secrets in namespace openstack Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/metallb-system... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ warning: Container container-00 is unable to start due to an error: Back-off pulling image "quay.io/openshift-release-dev/ocp-v4.0-art-dev@sha256:6ab858aed98e4fe57e6b144da8e90ad5d6698bb4cc5521206f5c05809f0f9296" Wrote inspect data to /must-gather. [plugin:networking] skipped command 'ip -s macsec show': required kmods missing: macsec. Use '--allow-system-changes' to enable collection. [plugin:openstack_neutron] Could not open conf file /etc/neutron/plugins/ml2/ml2_conf.ini: [Errno 2] No such file or directory: '/etc/neutron/plugins/ml2/ml2_conf.ini' Not all environment variables set. Source the environment file for the user intended to connect to the OpenStack environment. [plugin:systemd] skipped command 'systemd-resolve --status': required services missing: systemd-resolved. [plugin:systemd] skipped command 'systemd-resolve --statistics': required services missing: systemd-resolved. Running plugins. Please wait ... Starting 3/78 ata [Running: ata] Starting 4/78 auditd [Running: auditd] Starting 1/78 anaconda [Running: auditd anaconda] Starting 2/78 anacron [Running: auditd anaconda anacron] Starting 5/78 block [Running: auditd anaconda anacron block] Starting 6/78 boot [Running: auditd anaconda block boot] Starting 7/78 buildah [Running: auditd block boot buildah] Starting 8/78 ceph_common [Running: block boot buildah ceph_common] Starting 9/78 cgroups [Running: block boot buildah cgroups] Starting 10/78 chrony [Running: block boot cgroups chrony] Trying to pull registry.redhat.io/rhel9/support-tools:latest... Getting image source signatures Checking if image destination supports signatures Copying blob sha256:34b5c851d9cf523f162ceb72c260f1c6d1e556f8f4422e15258572766f2afc28 Copying blob sha256:b98104ab0e1239a911fc1ca3c8589101c7fa3eb521b2c4b1fb1120038f55fbe9 Starting 11/78 console [Running: boot cgroups chrony console] Starting 12/78 containers_common [Running: boot cgroups chrony containers_common] Starting 13/78 coredump [Running: boot cgroups chrony coredump] Starting 14/78 cron [Running: boot cgroups chrony cron] Starting 15/78 crypto [Running: boot cgroups chrony crypto] Starting 16/78 dbus [Running: boot cgroups chrony dbus] Starting 17/78 devicemapper [Running: boot cgroups chrony devicemapper] Starting 18/78 devices [Running: boot cgroups chrony devices] Starting 19/78 dnf [Running: boot cgroups chrony dnf] Starting 20/78 filesys [Running: boot chrony dnf filesys] Starting 21/78 firewall_tables [Running: boot chrony dnf firewall_tables] Starting 22/78 fwupd [Running: boot chrony dnf fwupd] Starting 23/78 hardware [Running: boot chrony dnf hardware] Starting 24/78 host [Running: chrony dnf hardware host] Starting 25/78 i18n [Running: chrony dnf host i18n] Starting 26/78 iscsi [Running: chrony dnf host iscsi] Starting 27/78 kernel [Running: chrony dnf host kernel] Starting 28/78 keyutils [Running: chrony dnf host keyutils] Starting 29/78 krb5 [Running: chrony dnf host krb5] Wrote inspect data to /must-gather. Gathering data for ns/openstack-operators... Starting 30/78 kvm [Running: chrony dnf host kvm] Gathering secrets in namespace openstack-operators Wrote inspect data to /must-gather. Copying config sha256:907c6f8a1bbc29560332663e8e9c85244e317088310a19891a847689ebec5226 Writing manifest to image destination Storing signatures Wrote inspect data to /must-gather. Starting 31/78 ldap [Running: chrony dnf host ldap] Starting 32/78 libraries [Running: chrony dnf host libraries] Starting 33/78 libvirt [Running: chrony dnf host libvirt] 907c6f8a1bbc29560332663e8e9c85244e317088310a19891a847689ebec5226 Starting 34/78 login [Running: chrony dnf host login] .toolboxrc file detected, overriding defaults... Starting 35/78 logrotate [Running: chrony dnf host logrotate] Starting 36/78 logs [Running: chrony dnf host logs] Checking if there is a newer version of registry.redhat.io/rhel9/support-tools available... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Starting 37/78 lvm2 [Running: chrony dnf host lvm2] Starting 38/78 md [Running: chrony dnf host md] Starting 39/78 memory [Running: chrony dnf host memory] Starting 40/78 multipath [Running: chrony dnf host multipath] Starting 41/78 networking [Running: chrony dnf host networking] Spawning a container 'toolbox-osp' with image 'registry.redhat.io/rhel9/support-tools' Detected RUN label in the container image. Using that as the default... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ a19df1100df8c77e92a2d5f2e4c5f356efef8fe42e97ae176b93e5aad46ab968 Starting 42/78 networkmanager [Running: chrony host networking networkmanager] toolbox-osp Wrote inspect data to /must-gather. sos report --batch --all-logs --only-plugins block,cifs,crio,devicemapper,devices,firewall_tables,firewalld,iscsi,lvm2,memory,multipath,nfs,nis,nvme,podman,process,processor,selinux,scsi,udev,logs,crypto --tmp-dir=/var/tmp/sos-osp; exit Starting 43/78 nfs [Running: chrony host networking nfs] Starting 44/78 numa [Running: chrony host networking numa] Starting 45/78 nvme [Running: chrony host networking nvme] Starting 46/78 openhpi [Running: chrony host networking openhpi] Starting 47/78 openstack_edpm [Running: chrony host networking openstack_edpm] Starting 48/78 openstack_neutron [Running: chrony host networking openstack_neutron] Starting 49/78 openstack_nova [Running: chrony host networking openstack_nova] Starting 50/78 openvswitch [Running: chrony host networking openvswitch] Starting 51/78 ovn_host [Running: chrony host openvswitch ovn_host] Starting 52/78 pam [Running: host openvswitch ovn_host pam] Starting 53/78 pci [Running: host openvswitch pam pci] Starting 54/78 podman [Running: host openvswitch pci podman] Wrote inspect data to /must-gather. Starting 55/78 process [Running: host openvswitch podman process] [?2004l temporary directory /var/tmp/sos-osp does not exist or is not writable exit Starting 56/78 processor [Running: host podman process processor] Gathering data for ns/baremetal-operator-system... tar: Removing leading `/' from member names tar: /var/log/pods/*/*.log.*: Warning: Cannot stat: No such file or directory Gathering secrets in namespace baremetal-operator-system Starting 57/78 python [Running: host podman processor python] Starting 58/78 release [Running: host podman processor release] Starting 59/78 rpm [Running: host podman processor rpm] Starting 60/78 sar [Running: host processor rpm sar] Starting 61/78 scsi [Running: host processor rpm scsi] Starting 62/78 selinux [Running: host processor scsi selinux] Wrote inspect data to /must-gather. Starting 63/78 services [Running: host processor selinux services] Starting 64/78 ssh [Running: host processor selinux ssh] Starting 65/78 sudo [Running: host processor selinux sudo] Starting 66/78 sunrpc [Running: host processor selinux sunrpc] Starting 67/78 system [Running: host processor selinux system] Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Starting 68/78 systemd [Running: host processor selinux systemd] Starting 69/78 sysvipc [Running: host processor systemd sysvipc] Starting 70/78 tpm2 [Running: host processor systemd tpm2] Starting 71/78 tuned [Running: host processor systemd tuned] Starting 72/78 udev [Running: host processor systemd udev] Starting 73/78 udisks [Running: host processor systemd udisks] Starting 74/78 unbound [Running: host processor systemd unbound] Starting 75/78 vhostmd [Running: host processor systemd vhostmd] Starting 76/78 virsh [Running: host processor systemd virsh] Starting 77/78 xen [Running: host systemd virsh xen] Finishing plugins [Running: host systemd virsh] Starting 78/78 xfs [Running: host systemd virsh xfs] Finishing plugins [Running: host systemd virsh] Gathering data for ns/openshift-machine-api... Finishing plugins [Running: host virsh] Gathering secrets in namespace openshift-machine-api Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Finishing plugins [Running: host] Wrote inspect data to /must-gather. tar: Removing leading `/' from hard link targets Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Removing debug pod ... Retrieving SOS Report for crc Starting pod/crc-debug-bg6sf ... To use host binaries, run `chroot /host` Finished running plugins Removing debug pod ... Creating compressed archive... Your sos report has been generated and saved in: /var/tmp/sos-osp/sosreport-edpm-compute-0-2026-01-20-ixvnefh.tar.xz Size 14.65MiB Owner root sha256 581c4523de5877c58b2fc2f6bdf1f70e809119491b66a27ab98d4ca00597bcba Please send this file to your support representative. Retrieving SOS Report for edpm-compute-0 Finished retrieving SOS Report for edpm-compute-0 Gathering data for ns/cert-manager... Gathering secrets in namespace cert-manager Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-nmstate... Gathering secrets in namespace openshift-nmstate Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-operators... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Gathering secrets in namespace openshift-operators Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/metallb-system... Gathering secrets in namespace metallb-system Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openshift-marketplace... Gathering secrets in namespace openshift-marketplace Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openshift-operators... Gathering secrets in namespace openshift-operators Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/sushy-emulator... Gathering secrets in namespace sushy-emulator Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. 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Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. 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Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. 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Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/baremetal-operator-system... Wrote inspect data to /must-gather. Gathering data for ns/cert-manager... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openstack-operators... Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/metallb-system... W0120 18:08:28.747309 19446 util.go:195] skipping , failed to read event err: Object 'Kind' is missing in '' Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-nmstate... Wrote inspect data to /must-gather. Gathering data for ns/cert-manager... Gathering data for ns/openshift-machine-api... Gathering data for ns/openstack-operators... Gathering data for ns/openshift-monitoring... Gathering data for ns/openshift-multus... Wrote inspect data to /must-gather. Gather ctlplane service info: openstack Gather ctlplane service info: ovn Gather ctlplane service info: rabbitmq Copying OVN NB database from ovsdbserver-nb-0 Defaulted container "ovsdbserver-nb" out of: ovsdbserver-nb, openstack-network-exporter Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) tar: Removing leading `/' from member names Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Copying OVN SB database from ovsdbserver-sb-0 Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "ovsdbserver-sb" out of: ovsdbserver-sb, openstack-network-exporter tar: Removing leading `/' from member names Gather ctlplane service info: keystone Gather ctlplane service info: glance Gather ctlplane service info: cinder Gather ctlplane service info: nova Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Gather ctlplane service info: placement Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Gather ctlplane service info: neutron Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Extensions list not supported by Identity API Gather ctlplane service info: swift Gather ctlplane service info: barbican Gather ctlplane service info: ceilometer tar: Removing leading `/' from member names The /must-gather/must-gather.tar.xz now can be attached to the support case.