:_mod-docs-content-type: PROCEDURE
[id="resolving-SSH-connection-failures_{context}"]

= Resolving SSH connection failures to the source environment

[role="_abstract"]
If you cannot connect to the source {OpenStackPreviousInstaller} environment, verify your SSH key access and test the SSH commands that the adoption uses.

Example error:

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Warning: Permanently added 'YOUR_UNDERCLOUD_HOST' (ED25519) to the list of known hosts.
Permission denied (publickey).
----

.Procedure

. Verify SSH key access to the undercloud:
+
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$ ssh YOUR_UNDERCLOUD_HOST echo "Connection test"
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. Test the specific SSH commands used by the adoption:
+
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$ sudo ssh -t YOUR_UNDERCLOUD_HOST 'sudo -u stack bash -lc "echo test"'
$ sudo ssh -t YOUR_UNDERCLOUD_HOST 'sudo -u stack ssh -t tripleo-admin@YOUR_CONTROLLER_HOST.ctlplane "echo test"'
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. If the connection fails, verify the SSH configuration and ensure that the undercloud hostname resolves correctly.