:_mod-docs-content-type: PROCEDURE
[id="resolving-service-startup-failures_{context}"]

= Resolving service startup failures

[role="_abstract"]
If the {key_manager_first_ref} services fail to start after the hardware security module (HSM) configuration is applied, check the configuration in the pod.

Example error:

----
$ oc get pods -l service=barbican
NAME                           READY   STATUS    RESTARTS   AGE
barbican-api-xyz               0/1     Error     0          2m
----

.Procedure

. Check pod logs for HSM connectivity issues:
+
[source,bash]
----
$ oc logs barbican-api-xyz
----

. Verify HSM library is accessible:
+
[source,bash]
----
$ oc exec barbican-api-xyz -- ls -la /usr/lib64/libnethsm.so
----

. Check HSM configuration in the pod:
+
[source,bash]
----
$ oc exec barbican-api-xyz -- cat /etc/proteccio/proteccio.rc
----