:_mod-docs-content-type: PROCEDURE
[id="resolving-performance-and-connectivity-issues_{context}"]

= Resolving performance and connectivity issues

[role="_abstract"]
If the hardware security module (HSM) operations are slow or fail intermittently, check the HSM connectivity and monitor the HSM server logs.

.Procedure

. Test HSM connectivity from {key_manager_first_ref} pods:
+
[source,bash]
----
$ oc exec barbican-api-xyz -- pkcs11-tool --module /usr/lib64/libnethsm.so --list-slots
----

. Check HSM server connectivity:
+
[source,bash]
----
$ oc exec barbican-api-xyz -- nc -zv <hsm_server_ip> <hsm_port>
----
+
where:

`<hsm_server_ip>`::
Specifies the IP address of the HSM server.
`<hsm_port>`::
Specifies the port of your HSM server.

. Monitor HSM server logs for authentication or capacity issues.