:_mod-docs-content-type: PROCEDURE
[id="resolving-custom-image-pull-failures_{context}"]

= Resolving custom image pull failures

[role="_abstract"]
If Proteccio custom images fail to pull or start, verify image registry access, image pull secrets, and registry authentication.

Example error:

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Failed to pull image "<Your Custom Pod Image and Tag>": rpc error
Pod has unbound immediate PersistentVolumeClaims
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.Procedure

. Verify image registry access:
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$ podman pull <custom_pod_image_and_tag>
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where:

`<custom_pod_image_and_tag>`::
Specifies your custom pod image and the image tag.


. Check image pull secrets and registry authentication:
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$ oc get secrets -n openstack | grep pull
$ oc describe pod <barbican_pod_name> -n openstack
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where:

`<barbican_pod_name>`::
Specifies your Barbican pod name.

. Verify that the `OpenStackVersion` resource was applied correctly:
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$ oc get openstackversion openstack -n openstack -o yaml
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