Trigger GMR for Service cinder Trigger GMR for Nova services Will retrieve SOS reports from nodes crc Journal size limit not set or invalid: ignoring Generating SOS Report for crc Generating SOS Report for EDPM compute-0 Starting pod/crc-debug-vfpgv ... To use host binaries, run `chroot /host` Warning: Permanently added '192.168.122.100' (ED25519) to the list of known hosts. OMC mode: Collecting OLM resources (subscriptions, CSVs, etc.) in OMC format +--------------------------------------+----------------+--------------------------------+----------+---------+-------+----------------------------+ | ID | Binary | Host | Zone | Status | State | Updated At | +--------------------------------------+----------------+--------------------------------+----------+---------+-------+----------------------------+ | 0bea9931-da5d-45d1-a982-1bfd53dec9f4 | nova-conductor | nova-cell0-conductor-0 | internal | enabled | up | 2026-01-20T14:11:14.000000 | | a080f77f-da68-4c25-8a5a-57068d033c16 | nova-scheduler | nova-scheduler-0 | internal | enabled | up | 2026-01-20T14:11:14.000000 | | 9823164b-9139-4872-87d2-3ddff562091c | nova-conductor | nova-cell1-conductor-0 | internal | enabled | up | 2026-01-20T14:11:08.000000 | | 0d4fb524-4c67-4002-9e94-bee0ac06111b | nova-compute | compute-0.ctlplane.example.com | nova | enabled | up | 2026-01-20T14:11:08.000000 | +--------------------------------------+----------------+--------------------------------+----------+---------+-------+----------------------------+ sos report (version 4.10.1) This command will collect diagnostic and configuration information from this CentOS Linux system and installed applications. An archive containing the collected information will be generated in /var/tmp/sos-osp/sos.calfv3t2 and may be provided to a CentOS support representative. Any information provided to CentOS will be treated in accordance with the published support policies at: Community Website : https://www.centos.org/ The generated archive may contain data considered sensitive and its content should be reviewed by the originating organization before being passed to any third party. No changes will be made to system configuration. Setting up archive ... Setting up plugins ... Gathering data for ns/openstack... Wrote inspect data to /must-gather. toolbox-osp Wrote inspect data to /must-gather. Trying to pull registry.redhat.io/rhel9/support-tools:latest... Gathering secrets in namespace openstack Wrote inspect data to /must-gather. Getting image source signatures Checking if image destination supports signatures Copying blob sha256:b98104ab0e1239a911fc1ca3c8589101c7fa3eb521b2c4b1fb1120038f55fbe9 Copying blob sha256:34b5c851d9cf523f162ceb72c260f1c6d1e556f8f4422e15258572766f2afc28 Copying config sha256:907c6f8a1bbc29560332663e8e9c85244e317088310a19891a847689ebec5226 Writing manifest to image destination Storing signatures 907c6f8a1bbc29560332663e8e9c85244e317088310a19891a847689ebec5226 .toolboxrc file detected, overriding defaults... Checking if there is a newer version of registry.redhat.io/rhel9/support-tools available... [plugin:networking] skipped command 'ip -s macsec show': required kmods missing: macsec. Use '--allow-system-changes' to enable collection. [plugin:openstack_neutron] Could not open conf file /etc/neutron/plugins/ml2/ml2_conf.ini: [Errno 2] No such file or directory: '/etc/neutron/plugins/ml2/ml2_conf.ini' Not all environment variables set. Source the environment file for the user intended to connect to the OpenStack environment. Wrote inspect data to /must-gather. [plugin:systemd] skipped command 'systemd-resolve --status': required services missing: systemd-resolved. [plugin:systemd] skipped command 'systemd-resolve --statistics': required services missing: systemd-resolved. Running plugins. Please wait ... Starting 3/77 ata [Running: ata] Starting 4/77 auditd [Running: auditd] Starting 1/77 anaconda [Running: auditd anaconda] Starting 2/77 anacron [Running: auditd anaconda anacron] Starting 5/77 block [Running: auditd anaconda anacron block] Starting 6/77 boot [Running: auditd anaconda block boot] Starting 7/77 buildah [Running: auditd block boot buildah] Starting 8/77 ceph_common [Running: block boot buildah ceph_common] Starting 9/77 cgroups [Running: block boot buildah cgroups] Starting 10/77 chrony [Running: boot buildah cgroups chrony] Starting 11/77 console [Running: boot cgroups chrony console] Starting 12/77 containers_common [Running: boot cgroups chrony containers_common] Starting 13/77 coredump [Running: boot cgroups coredump] Starting 14/77 cron [Running: boot cgroups coredump cron] Starting 15/77 crypto [Running: boot cgroups cron crypto] Starting 16/77 dbus [Running: boot cgroups crypto dbus] Starting 17/77 devicemapper [Running: boot cgroups crypto devicemapper] Starting 18/77 devices [Running: boot cgroups devicemapper devices] Starting 19/77 dnf [Running: boot cgroups devices dnf] Starting 20/77 filesys [Running: boot cgroups dnf filesys] Starting 21/77 firewall_tables [Running: boot cgroups dnf firewall_tables] Starting 22/77 hardware [Running: boot cgroups dnf hardware] Starting 23/77 host [Running: boot cgroups dnf host] Starting 24/77 i18n [Running: boot dnf host i18n] Starting 25/77 iscsi [Running: boot dnf host iscsi] Starting 26/77 kdump [Running: boot dnf host kdump] Starting 27/77 kernel [Running: boot dnf kdump kernel] Spawning a container 'toolbox-osp' with image 'registry.redhat.io/rhel9/support-tools' Detected RUN label in the container image. Using that as the default... e8021be5ae3b47d6935508d0f414be6a9a95e997cdcedfa88102d5f839d31fbe toolbox-osp Starting 28/77 keyutils [Running: boot dnf kdump keyutils] Starting 29/77 krb5 [Running: boot dnf kdump krb5] sos report --batch --all-logs --only-plugins block,cifs,crio,devicemapper,devices,firewall_tables,firewalld,iscsi,lvm2,memory,multipath,nfs,nis,nvme,podman,process,processor,selinux,scsi,udev,logs,crypto --tmp-dir=/var/tmp/sos-osp; exit Starting 30/77 kvm [Running: boot dnf kdump kvm] Starting 31/77 ldap [Running: boot dnf kvm ldap] Starting 32/77 libraries [Running: dnf kvm ldap libraries] Starting 33/77 libvirt [Running: dnf kvm ldap libvirt] Starting 34/77 login [Running: dnf kvm libvirt login] Starting 35/77 logrotate [Running: dnf kvm login logrotate] Starting 36/77 logs [Running: dnf kvm login logs] Starting 37/77 lvm2 [Running: dnf kvm logs lvm2] Starting 38/77 md [Running: dnf kvm logs md] Starting 39/77 memory [Running: dnf kvm logs memory] Starting 40/77 multipath [Running: dnf kvm logs multipath] Starting 41/77 networking [Running: dnf kvm logs networking] Starting 42/77 networkmanager [Running: dnf logs networking networkmanager] Starting 43/77 nfs [Running: dnf networking networkmanager nfs] [?2004l temporary directory /var/tmp/sos-osp does not exist or is not writable Starting 44/77 numa [Running: dnf networking networkmanager numa] exit Starting 45/77 nvme [Running: dnf networking networkmanager nvme] Starting 46/77 openhpi [Running: dnf networking networkmanager openhpi] Starting 47/77 openstack_edpm [Running: dnf networking networkmanager openstack_edpm] Starting 48/77 openstack_neutron [Running: dnf networking networkmanager openstack_neutron] Starting 49/77 openstack_nova [Running: dnf networking networkmanager openstack_nova] Starting 50/77 openvswitch [Running: dnf networking networkmanager openvswitch] tar: Removing leading `/' from member names tar: /var/log/pods/*/*.log.*: Warning: Cannot stat: No such file or directory Starting 51/77 ovn_host [Running: dnf networking openvswitch ovn_host] Starting 52/77 pam [Running: dnf networking openvswitch pam] Starting 53/77 pci [Running: dnf networking openvswitch pci] Starting 54/77 podman [Running: dnf networking openvswitch podman] tar: Removing leading `/' from hard link targets Starting 55/77 process [Running: networking openvswitch podman process] Starting 56/77 processor [Running: networking podman process processor] Starting 57/77 python [Running: podman process processor python] Starting 58/77 release [Running: podman process processor release] Starting 59/77 rpm [Running: process processor release rpm] Starting 60/77 sar [Running: process processor rpm sar] Starting 61/77 scsi [Running: process processor rpm scsi] Starting 62/77 selinux [Running: process processor scsi selinux] Starting 63/77 services [Running: process processor selinux services] Starting 64/77 ssh [Running: process processor selinux ssh] Starting 65/77 sudo [Running: process processor selinux sudo] Starting 66/77 sunrpc [Running: process processor selinux sunrpc] Starting 67/77 system [Running: process processor selinux system] Starting 68/77 systemd [Running: processor selinux system systemd] Starting 69/77 sysvipc [Running: processor selinux systemd sysvipc] Starting 70/77 tpm2 [Running: processor selinux systemd tpm2] Starting 71/77 tuned [Running: processor selinux systemd tuned] Gathering data for ns/metallb-system... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Starting 72/77 udev [Running: processor selinux systemd udev] Starting 73/77 unbound [Running: processor selinux systemd unbound] Starting 74/77 vhostmd [Running: processor selinux systemd vhostmd] Starting 75/77 virsh [Running: processor selinux systemd virsh] Starting 76/77 xen [Running: processor systemd virsh xen] Finishing plugins [Running: processor systemd virsh] Starting 77/77 xfs [Running: processor systemd virsh xfs] Finishing plugins [Running: processor systemd virsh] Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Finishing plugins [Running: processor systemd] Wrote inspect data to /must-gather. Finishing plugins [Running: processor] Wrote inspect data to /must-gather. Gathering data for ns/openstack-operators... Finished running plugins Gathering secrets in namespace openstack-operators Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openshift-machine-api... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Gathering secrets in namespace openshift-machine-api Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Removing debug pod ... Retrieving SOS Report for crc Creating compressed archive... Your sos report has been generated and saved in: /var/tmp/sos-osp/sosreport-compute-0-2026-01-20-sngcmmf.tar.xz Size 17.32MiB Owner root sha256 00d3b8cdee949dc695507bcb1bc0f06bb5e16dec503418ce68214fa9601d9ebf Please send this file to your support representative. Retrieving SOS Report for compute-0 Finished retrieving SOS Report for compute-0 Starting pod/crc-debug-vm4h5 ... To use host binaries, run `chroot /host` Removing debug pod ... Gathering data for ns/cert-manager... Gathering secrets in namespace cert-manager Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-nmstate... Gathering secrets in namespace openshift-nmstate Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ W0120 14:12:10.455631 7207 util.go:195] skipping , failed to read event err: Object 'Kind' is missing in '' Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-operators... Gathering secrets in namespace openshift-operators Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/metallb-system... Gathering secrets in namespace metallb-system Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openshift-marketplace... Gathering secrets in namespace openshift-marketplace Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openshift-operators... Gathering secrets in namespace openshift-operators Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. 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Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/metallb-system... Gathering data for ns/cert-manager... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Gathering data for ns/openstack-operators... Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/cert-manager... Gathering data for ns/openshift-machine-api... Gathering data for ns/openstack-operators... Gathering data for ns/openshift-nmstate... Wrote inspect data to /must-gather. Gathering data for ns/openshift-monitoring... Gathering data for ns/openshift-multus... Wrote inspect data to /must-gather. Gather ctlplane service info: openstack Gather ctlplane service info: ovn Gather ctlplane service info: rabbitmq Copying OVN NB database from ovsdbserver-nb-0 Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "ovsdbserver-nb" out of: ovsdbserver-nb, openstack-network-exporter Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Copying OVN SB database from ovsdbserver-sb-0 Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) tar: Removing leading `/' from member names Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "ovsdbserver-sb" out of: ovsdbserver-sb, openstack-network-exporter tar: Removing leading `/' from member names Gather ctlplane service info: keystone Gather ctlplane service info: glance Gather ctlplane service info: cinder Gather ctlplane service info: nova Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Gather ctlplane service info: heat Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) ERROR: You are not authorized to use service:index. command terminated with exit code 1 Gather ctlplane service info: placement Gather ctlplane service info: neutron Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Gather ctlplane service info: swift Gather ctlplane service info: barbican Gather ctlplane service info: ceilometer Extensions list not supported by Identity API tar: Removing leading `/' from member names The /must-gather/must-gather.tar.xz now can be attached to the support case.