Trigger GMR for Service cinder Trigger GMR for Nova services Will retrieve SOS reports from nodes crc Journal size limit not set or invalid: ignoring Generating SOS Report for crc Starting pod/crc-debug-bfm7n ... To use host binaries, run `chroot /host` Generating SOS Report for EDPM edpm-compute-0 Warning: Permanently added '192.168.122.100' (ED25519) to the list of known hosts. OMC mode: Collecting OLM resources (subscriptions, CSVs, etc.) in OMC format +--------------------------------------+----------------+-------------------------------------+----------+---------+-------+----------------------------+ | ID | Binary | Host | Zone | Status | State | Updated At | +--------------------------------------+----------------+-------------------------------------+----------+---------+-------+----------------------------+ | 2ab12166-f81c-44a9-a331-10dec144d683 | nova-conductor | nova-cell0-conductor-0 | internal | enabled | up | 2026-01-22T12:03:51.000000 | | 720a54bb-fc1b-4d6f-bdc9-20dfe6204b3e | nova-scheduler | nova-scheduler-0 | internal | enabled | up | 2026-01-22T12:03:49.000000 | | c79b389d-e758-4b9d-9383-735207229b3d | nova-conductor | nova-cell1-conductor-0 | internal | enabled | up | 2026-01-22T12:03:53.000000 | | 9b1e69fc-b84a-4835-9dd7-4a606129f477 | nova-compute | edpm-compute-0.ctlplane.example.com | nova | enabled | up | 2026-01-22T12:03:53.000000 | +--------------------------------------+----------------+-------------------------------------+----------+---------+-------+----------------------------+ sos report (version 4.10.1) This command will collect diagnostic and configuration information from this CentOS Linux system and installed applications. An archive containing the collected information will be generated in /var/tmp/sos-osp/sos.dypyvm0o and may be provided to a CentOS support representative. Any information provided to CentOS will be treated in accordance with the published support policies at: Community Website : https://www.centos.org/ The generated archive may contain data considered sensitive and its content should be reviewed by the originating organization before being passed to any third party. No changes will be made to system configuration. Setting up archive ... Setting up plugins ... Gathering data for ns/openstack... Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering secrets in namespace openstack [plugin:fwupd] skipped command 'fwupdmgr get-approved-firmware': required services missing: fwupd. [plugin:fwupd] skipped command 'fwupdmgr get-devices --no-unreported-check': required services missing: fwupd. [plugin:fwupd] skipped command 'fwupdmgr get-history': required services missing: fwupd. [plugin:fwupd] skipped command 'fwupdmgr get-remotes': required services missing: fwupd. [plugin:fwupd] skipped command '/usr/libexec/fwupd/fwupdagent get-devices': required services missing: fwupd. [plugin:fwupd] skipped command '/usr/libexec/fwupd/fwupdagent get-updates': required services missing: fwupd. Wrote inspect data to /must-gather. [plugin:networking] skipped command 'ip -s macsec show': required kmods missing: macsec. Use '--allow-system-changes' to enable collection. [plugin:openstack_neutron] Could not open conf file /etc/neutron/plugins/ml2/ml2_conf.ini: [Errno 2] No such file or directory: '/etc/neutron/plugins/ml2/ml2_conf.ini' Not all environment variables set. Source the environment file for the user intended to connect to the OpenStack environment. [plugin:systemd] skipped command 'systemd-resolve --status': required services missing: systemd-resolved. [plugin:systemd] skipped command 'systemd-resolve --statistics': required services missing: systemd-resolved. Wrote inspect data to /must-gather. Running plugins. Please wait ... Starting 2/78 anacron [Running: anacron] Starting 3/78 ata [Running: anacron ata] Starting 1/78 anaconda [Running: anacron anaconda] Starting 5/78 block [Running: anacron anaconda block] Starting 4/78 auditd [Running: anacron anaconda block auditd] Starting 6/78 boot [Running: anaconda block auditd boot] Starting 7/78 buildah [Running: block auditd boot buildah] Starting 8/78 ceph_common [Running: block boot buildah ceph_common] Starting 9/78 cgroups [Running: block boot buildah cgroups] Starting 10/78 chrony [Running: block boot cgroups chrony] Starting 11/78 console [Running: block boot cgroups console] Starting 12/78 containers_common [Running: block boot cgroups containers_common] Starting 13/78 coredump [Running: block boot cgroups coredump] Starting 14/78 cron [Running: block boot cgroups cron] Starting 15/78 crypto [Running: block boot cgroups crypto] Starting 16/78 dbus [Running: block boot cgroups dbus] Starting 17/78 devicemapper [Running: block boot cgroups devicemapper] Starting 18/78 devices [Running: block boot cgroups devices] Starting 19/78 dnf [Running: boot cgroups devices dnf] Starting 20/78 filesys [Running: boot cgroups dnf filesys] Starting 21/78 firewall_tables [Running: boot cgroups dnf firewall_tables] Starting 22/78 fwupd [Running: boot cgroups dnf fwupd] Starting 23/78 hardware [Running: boot cgroups dnf hardware] Starting 24/78 host [Running: boot dnf hardware host] Starting 25/78 i18n [Running: boot dnf hardware i18n] Starting 26/78 iscsi [Running: boot dnf hardware iscsi] Starting 27/78 kernel [Running: boot dnf iscsi kernel] Starting 28/78 keyutils [Running: boot dnf kernel keyutils] Starting 29/78 krb5 [Running: boot dnf kernel krb5] Starting 30/78 kvm [Running: dnf kernel krb5 kvm] Starting 31/78 ldap [Running: dnf kernel kvm ldap] Starting 32/78 libraries [Running: dnf kernel kvm libraries] Starting 33/78 libvirt [Running: dnf kernel kvm libvirt] Starting 34/78 login [Running: dnf kernel kvm login] Starting 35/78 logrotate [Running: dnf kernel kvm logrotate] Starting 36/78 logs [Running: dnf kernel kvm logs] Starting 37/78 lvm2 [Running: dnf kvm logs lvm2] Starting 38/78 md [Running: dnf kvm logs md] Starting 39/78 memory [Running: dnf kvm logs memory] Starting 40/78 multipath [Running: dnf kvm logs multipath] Starting 41/78 networking [Running: dnf kvm logs networking] Starting 42/78 networkmanager [Running: dnf logs networking networkmanager] Starting 43/78 nfs [Running: dnf logs networking nfs] Starting 44/78 numa [Running: dnf networking nfs numa] Starting 45/78 nvme [Running: dnf networking nfs nvme] Starting 46/78 openhpi [Running: dnf networking nvme openhpi] Starting 47/78 openstack_edpm [Running: dnf networking nvme openstack_edpm] Starting 48/78 openstack_neutron [Running: dnf networking nvme openstack_neutron] Starting 49/78 openstack_nova [Running: dnf networking nvme openstack_nova] Starting 50/78 openvswitch [Running: dnf networking nvme openvswitch] Starting 51/78 ovn_host [Running: dnf networking openvswitch ovn_host] Starting 52/78 pam [Running: dnf networking openvswitch pam] Starting 53/78 pci [Running: dnf networking openvswitch pci] Starting 54/78 podman [Running: dnf networking openvswitch podman] Starting 55/78 process [Running: dnf openvswitch podman process] Starting 56/78 processor [Running: dnf podman process processor] Starting 57/78 python [Running: dnf process processor python] Starting 58/78 release [Running: dnf process processor release] Starting 59/78 rpm [Running: dnf process processor rpm] Gathering data for ns/metallb-system... Starting 60/78 sar [Running: process processor rpm sar] Starting 61/78 scsi [Running: process processor rpm scsi] Starting 62/78 selinux [Running: process processor scsi selinux] Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Starting 63/78 services [Running: process processor selinux services] Starting 64/78 ssh [Running: process processor selinux ssh] Starting 65/78 sudo [Running: process processor selinux sudo] Starting 66/78 sunrpc [Running: process processor selinux sunrpc] Starting 67/78 system [Running: process processor selinux system] Starting 68/78 systemd [Running: processor selinux system systemd] Starting 69/78 sysvipc [Running: processor selinux systemd sysvipc] Starting 70/78 tpm2 [Running: processor selinux systemd tpm2] Starting 71/78 tuned [Running: processor selinux systemd tuned] Wrote inspect data to /must-gather. Starting 72/78 udev [Running: processor selinux systemd udev] Starting 73/78 udisks [Running: processor systemd udev udisks] Starting 74/78 unbound [Running: processor systemd udisks unbound] Starting 75/78 vhostmd [Running: processor systemd udisks vhostmd] Starting 76/78 virsh [Running: processor systemd udisks virsh] Starting 77/78 xen [Running: processor systemd virsh xen] Finishing plugins [Running: processor systemd virsh] Starting 78/78 xfs [Running: processor systemd virsh xfs] Finishing plugins [Running: processor systemd virsh] Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ warning: Container container-00 is unable to start due to an error: Back-off pulling image "quay.io/openshift-release-dev/ocp-v4.0-art-dev@sha256:6ab858aed98e4fe57e6b144da8e90ad5d6698bb4cc5521206f5c05809f0f9296" Finishing plugins [Running: processor systemd] Finishing plugins [Running: processor] Finished running plugins Wrote inspect data to /must-gather. Trying to pull registry.redhat.io/rhel9/support-tools:latest... Getting image source signatures Checking if image destination supports signatures Copying blob sha256:b98104ab0e1239a911fc1ca3c8589101c7fa3eb521b2c4b1fb1120038f55fbe9 Copying blob sha256:34b5c851d9cf523f162ceb72c260f1c6d1e556f8f4422e15258572766f2afc28 Gathering data for ns/openstack-operators... Gathering secrets in namespace openstack-operators Copying config sha256:907c6f8a1bbc29560332663e8e9c85244e317088310a19891a847689ebec5226 Writing manifest to image destination Storing signatures 907c6f8a1bbc29560332663e8e9c85244e317088310a19891a847689ebec5226 .toolboxrc file detected, overriding defaults... Checking if there is a newer version of registry.redhat.io/rhel9/support-tools available... Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Spawning a container 'toolbox-osp' with image 'registry.redhat.io/rhel9/support-tools' Detected RUN label in the container image. Using that as the default... 1f9df583905ab4f7cf60a955a3605d35c7b2eb09d91cc58c80e7181073db37c6 toolbox-osp sos report --batch --all-logs --only-plugins block,cifs,crio,devicemapper,devices,firewall_tables,firewalld,iscsi,lvm2,memory,multipath,nfs,nis,nvme,podman,process,processor,selinux,scsi,udev,logs,crypto --tmp-dir=/var/tmp/sos-osp; exit Wrote inspect data to /must-gather. Creating compressed archive... Your sos report has been generated and saved in: /var/tmp/sos-osp/sosreport-edpm-compute-0-2026-01-22-gfkwbec.tar.xz Size 14.15MiB Owner root sha256 3ca4e0c8eb91508896f9b8519af7c279cc63536f92bdbfad3f5834e5a98294ca Please send this file to your support representative. Retrieving SOS Report for edpm-compute-0 Finished retrieving SOS Report for edpm-compute-0 Gathering data for ns/baremetal-operator-system... Gathering secrets in namespace baremetal-operator-system [?2004l temporary directory /var/tmp/sos-osp does not exist or is not writable exit Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. tar: Removing leading `/' from member names tar: /var/log/pods/*/*.log.*: Warning: Cannot stat: No such file or directory Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openshift-machine-api... Gathering secrets in namespace openshift-machine-api Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ W0122 12:05:02.271922 6363 util.go:195] skipping , failed to read event err: Object 'Kind' is missing in '' Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. tar: Removing leading `/' from hard link targets Removing debug pod ... Retrieving SOS Report for crc Starting pod/crc-debug-tjncn ... To use host binaries, run `chroot /host` Removing debug pod ... Gathering data for ns/cert-manager... Gathering secrets in namespace cert-manager Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-nmstate... Gathering secrets in namespace openshift-nmstate Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-operators... Gathering secrets in namespace openshift-operators Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/metallb-system... Gathering secrets in namespace metallb-system Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openshift-marketplace... Gathering secrets in namespace openshift-marketplace Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openshift-operators... Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Gathering secrets in namespace openshift-operators Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/sushy-emulator... Gathering secrets in namespace sushy-emulator Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. 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Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/baremetal-operator-system... Wrote inspect data to /must-gather. Gathering data for ns/cert-manager... Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/openstack-operators... Wrote inspect data to /must-gather. Warning: apps.openshift.io/v1 DeploymentConfig is deprecated in v4.14+, unavailable in v4.10000+ Wrote inspect data to /must-gather. Gathering data for ns/metallb-system... Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Wrote inspect data to /must-gather. Gathering data for ns/openshift-nmstate... Wrote inspect data to /must-gather. Gathering data for ns/cert-manager... Gathering data for ns/openshift-machine-api... Gathering data for ns/openstack-operators... Gathering data for ns/openshift-monitoring... Gathering data for ns/openshift-multus... Wrote inspect data to /must-gather. Gather ctlplane service info: openstack Gather ctlplane service info: ovn Gather ctlplane service info: rabbitmq Copying OVN NB database from ovsdbserver-nb-0 Defaulted container "ovsdbserver-nb" out of: ovsdbserver-nb, openstack-network-exporter tar: Removing leading `/' from member names Copying OVN SB database from ovsdbserver-sb-0 Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "ovsdbserver-sb" out of: ovsdbserver-sb, openstack-network-exporter tar: Removing leading `/' from member names Gather ctlplane service info: keystone Gather ctlplane service info: glance Gather ctlplane service info: cinder Gather ctlplane service info: nova Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Gather ctlplane service info: placement Gather ctlplane service info: neutron Defaulted container "rabbitmq" out of: rabbitmq, setup-container (init) Gather ctlplane service info: swift Gather ctlplane service info: barbican Gather ctlplane service info: ceilometer Extensions list not supported by Identity API tar: Removing leading `/' from member names The /must-gather/must-gather.tar.xz now can be attached to the support case.